Privacy Policy

1. Information We Collect

A. Information You Provide

We primarily collect information when you contact us by email to request a quote, start services, or communicate with us. You may provide information such as:

• Name
• Email address
• Company name
• Shipping and operational details you choose to share (for example: current actual volume, service needs, business model)
• Any other information you choose to provide

Website forms: We do not submit information to our servers through website forms at this time. If you use any on-page quote builder, it is used to help compose an email message that you choose to send to us.

B. Information Collected Automatically

When you visit our Website, basic technical data may be processed as part of normal website operations (for example, by our hosting/website infrastructure), such as:

• IP address, browser type, device type, operating system
• Pages viewed and approximate request timestamps
• Referring/exit pages (when available)

2. Amazon SP-API Data (Selling Partner API) — If Applicable

If you authorize TTL to access Amazon data through Amazon’s Selling Partner API (“SP-API”) as part of providing services, TTL may process data needed to support operational workflows (such as fulfillment, prep, shipping, or returns handling). This may include:

• Item-level order details
• Shipment tracking and shipment confirmation data
• Returns-related data
• Inventory-related data

We access and use any SP-API data only for permitted operational purposes and handle it in accordance with applicable requirements.

3. How We Use Information

We use information to:

• Vet prospects and confirm we can deliver the requested services
• Provide, operate, and improve our services
• Respond to inquiries and support requests
• Coordinate fulfillment, prep, and shipping activities
• Maintain security, prevent fraud, and monitor for misuse
• Comply with legal and regulatory obligations

4. Storage, Security, and Access Controls

Storage Locations

We store Amazon Information and operational fulfillment data in secure systems used to operate our services (for example, our internal warehouse management software and databases). Amazon data received via Amazon’s Selling Partner API (“SP-API”) is stored in our MariaDB database and associated application storage only as necessary to provide authorized services to our clients. Email communications are stored in Microsoft Outlook.

Encryption in Transit

We protect data transmitted between systems using industry-standard transport encryption (TLS/HTTPS). This includes transmissions between user devices, our applications, and Amazon SP-API endpoints.

Encryption at Rest

We encrypt Amazon Information stored in our systems at rest using encryption controls appropriate to the data type and storage layer.

Access Controls

Access to Amazon Information is restricted to authorized personnel and is granted based on job role and business need (role-based access control). We use account-level permissions and internal controls to limit who can view, modify, or export data.

Authentication & Account Security

We require authenticated access for internal systems and administrative tools. Administrative access is restricted and controlled. Where feasible, we apply additional safeguards such as strong password requirements and multi-factor authentication for privileged access.

Logging & Monitoring

We maintain audit logs of system access and key data operations to support security monitoring and accountability. Logs are retained for up to 12 months, unless a longer period is required for security, legal, or compliance purposes.

Data Segregation

Client data is logically separated within our systems, and access is limited to the appropriate client context to prevent unauthorized cross-client access.

Security Practices

We follow reasonable administrative, technical, and physical safeguards designed to protect data from unauthorized access, disclosure, alteration, or destruction. No online system is 100% secure, but we work to maintain safeguards appropriate to the sensitivity of the data and to continually improve our security posture.

5. Data Retention and Deletion

A. Email Communications

We retain email communications for 12 months unless a longer period is required for legitimate business or legal purposes.

D. Amazon SP-API Data Retention

Amazon SP-API data stored in our systems is retained for up to 90 days unless a longer period is required for compliance, security, or legal purposes.

B. Amazon Customer Personal Information (If Applicable)

If we process Amazon customer personal information as part of providing services, we retain it only as long as necessary for permitted operational purposes (such as fulfillment/returns) and as required by law or applicable requirements.

C. Deletion Requests

You can request deletion of communications or personal information by emailing erraseme@thethreelogistics.com. We may need to verify your request before completing it, and we may retain certain records when required by law.

6. Sharing of Information

We do not sell your personal information. We do not share Amazon SP-API data with third parties for their independent use.

We may share information with normal service providers as needed to operate our business and provide services. We may also disclose information if required to comply with law, enforce our agreements, or protect the rights, safety, and security of TTL and others.

7. Cookies and Tracking

We do not use cookies or tracking technologies on this Website at this time. If this changes, we will update this Privacy Policy.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, or delete personal information. To submit a privacy request, contact us at erraseme@thethreelogistics.com.

9. Children’s Privacy

Our Website is not intended for children under 13, and we do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new Effective Date.

11. Contact Us

The Three Logistics, LLC (TTL)
3950 Garner Rd Unit 2
Riverside, CA 92501
Email (Quotes): quote@thethreelogistics.com
Email (Privacy Requests): erraseme@thethreelogistics.com
Phone: Not Available